SMS Privacy Policy

Our SMS Program

Our martial arts academy offers SMS text messaging services to enhance communication with our students, parents, and community members. By participating in our SMS program, you agree to receive text messages from us regarding class schedules, announcements, promotions, and updates from the academy.

Consent & Opt-In

By providing your mobile phone number to James Martial Arts Academy, you expressly consent to receive SMS messages from us. Consent is not a condition of purchase or enrollment. You may opt-in to our SMS program by:

• Texting a keyword to our designated number
• Providing your phone number during registration
• Subscribing through our website or mobile app
• Completing a consent form at our academy

Types of Messages

We may send you the following types of SMS messages:

• Class Reminders: Notifications about upcoming classes, schedule changes, or cancellations
• Academy Updates: Important announcements, policy changes, or facility updates
• Event Notifications: Information about tournaments, seminars, belt testing, and special events
• Promotional Messages: Special offers, discounts, and marketing communications
• Administrative: Payment reminders, enrollment confirmations, and account-related messages

Message Frequency

Message frequency varies based on your preferences and academy activities. You may receive:

• Up to 10 messages per month for general updates
• Additional messages during special events or promotions
• Emergency or urgent notifications as needed

Message & Data Rates

Message and data rates may apply. Standard text messaging charges from your wireless carrier will apply to all SMS messages sent and received. Please check with your mobile carrier for details about your messaging plan and any applicable charges.

Opting Out

You can opt out of our SMS program at any time by:

• Text "STOP" to any message you receive from us
• Reply "UNSUBSCRIBE" to any of our text messages
• Contact us directly at the academy to request removal
• Update your preferences through our website or mobile app

After opting out, you will receive a confirmation message, and no further messages will be sent to your mobile number unless you opt-in again.

Help & Support

For help with our SMS program, text "HELP" to any message you receive from us, or contact us directly. You will receive instructions on how to use our SMS service and contact information for support.

Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information:

• Your mobile phone number will only be used for the SMS services you've consented to
• We do not sell, rent, or share your phone number with third parties for their marketing purposes
• We may share your information with service providers who help us deliver SMS services
• Your data is stored securely and protected against unauthorized access
• You may request deletion of your phone number from our records at any time

Carrier Limitations

Our SMS service is available to users with compatible mobile devices on participating carrier networks. We are not responsible for messages that are not delivered due to:

• Network outages or carrier limitations
• Mobile device compatibility issues
• Messages blocked by spam filters
• Insufficient account balance or service suspension

Changes to This Policy

We may update this SMS Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by sending an SMS message or posting the updated policy on our website. Your continued participation in our SMS program after such changes constitutes acceptance of the updated policy.

Need to update your messaging preferences? Contact us about SMS preferences.